How to Use Crush: Support and FAQs

Welcome to the Crush support page! Here you’ll find guidance on common actions within the app, troubleshooting tips, and how to handle specific situations. Our goal is to help you navigate Crush with ease.

How to Edit Your Profile

  1. Access Your Profile: Tap the avatar icon located at the bottom right corner of your screen.

  2. Edit Profile: Once in your profile section, tap the "Edit Profile" button to make changes to your profile details.

How to Log Out

  1. Go to Settings: Tap the settings icon, which is near the "Edit Profile" button on your profile page.

  2. Log Out: You will be redirected to a screen where you can log out from your current profile.

Troubleshooting: Camera Issues

If you can't record videos and the camera screen is black, it's likely because the necessary permissions have not been granted.

  1. Access Phone Settings: Go to your phone's settings.

  2. App Permissions: Navigate to "Crush" and then enable permissions for both the camera and microphone.

How to Report a User

If you encounter a user who you believe is violating Crush's policies:

  1. Visit Their Profile: Go to the user’s profile page.

  2. Report: Tap the three horizontal dots on the top right corner of the screen and follow the prompts to report the user.

How to Report a Video

If you come across a video that appears to violate Crush's policies:

  1. Video Options: Press the three vertical dots on the top left corner of the screen while viewing the video.

  2. Report: Select the report option and follow the instructions to submit your report.

How to Block a User

If you need to block a user on Crush:

  1. Go to Their Profile: Visit the profile of the user you wish to block.

  2. Block: Tap the three horizontal dots on the top right corner of the screen, then select "Block."

    • The blocked user will not be able to send you messages, see your posts, or interact with you in any way. Additionally, they won't know they've been blocked.

Privacy and Personalization at Crush: Our Commitment to You

In today's digital age, your online privacy and the security of your personal information have never been more important. At Crush, we're not just another social media platform; we're a community built on the foundation of trust, transparency, and respect for user privacy.

Our Stance on Cookies and External Data Collection

Unlike many platforms, Crush takes a distinctive approach to user data and privacy. We do not collect cookies or any external information from third-party websites. Your activity within Crush is not influenced by your activities outside our platform. Our commitment to this policy means that you can explore, share, and connect without the underlying concern of being tracked across the web.

Enhancing Your Experience Without Compromising Privacy

Understanding and catering to your preferences does not require invasive measures. Crush operates solely on the interactions you have within the app. This approach allows us to suggest content that resonates with you, enhancing your experience without the need for exact location data or external browsing habits.

Location-Aware, Not Location-Based

While we don't have access to your exact location, we may use your position to match you with users near you. This method ensures that our suggestions are relevant and engaging, helping you discover content that matters most to you, without ever compromising your privacy or security.

Contact Us for Further Assistance

For any additional assistance or to address any issues, please contact our support team via email at trending.goviral.commercial@gmail.com. We're here to help you with any concerns or questions you may have.